When you sign up to an online casino you will be able to deposit and withdraw providing you have supplied the casino with the correct details about yourself. You must be 18-years-old or above to play in an online casino (at most casinos anyway) and you will then need to complete what is known as the ‘verification process’. This verification process is something that you cannot avoid if you want to play regularly in the real cash mode.
To complete this process, you have to send the casino certain forms of identification. This helps the casino prove that you are who you say you are. It also helps to prevent fraudulent activity, it prevents multiple accounts from being opened at the same casino by one person and it also helps to prevent underage gambling. You can generally speed up the account verification process by looking for the account verification section yourself when logged in to your account, but not all casinos have this section readily avaialable
If you can’t attempt to verify the account yourself, the casino verification department will eventually contact you, usually via email, and they will request certain documents from you. You might sign in to your account one day to find some kind of notification which is basically requesting this information from you. To save a little bit of time, it would be handy if you could have this information stored on your computer. Let’s take a look at the kind of documents that you are normally required to send in.
Players generally have to send one form of identification and this usually has to be a scanned colour copy of your passport and/or a scanned copy of your driver’s license. You will also have to send the verification department some kind of bank statement or a utility bill and these documents should clearly have your current name and address on and they must also be less than three months old. A soon as you send this in, all that’s left to do is wait for up to a maximum of 48 hours for the verification department to verify your details.
You will receive an email as soon as your information has been successfully verified. In the meantime, you may not be allowed to deposit or withdraw any funds to or from your account. Your account may appear to be ‘frozen’, but this will only be temporary and it will be re-activated (‘unfrozen’) as soon as the verification department have finished verifying your details.